Privacy Policy – Hotel RK Palace

At Hotel RK Palace, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you stay with us or use our website and services.

Information We Collect

• We may collect the following information:
• Name, address & contact details
• Government ID & travel documents (as required by law)
• Payment information (card / UPI / billing details)
• Booking details & stay preferences
• Email ID for booking updates and support
• Basic device & browsing data when visiting our website

How We Use Your Information
Your data is used to:

• Process room bookings & reservations
• Confirm your stay and provide hospitality services
• Improve our customer support and guest experience
• Send booking confirmations & service information
• Maintain legal & security compliance as per local regulations
• We do not sell, share, or misuse personal data for commercial purposes.

Data Security
We use reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.

Cookies & Website Tracking
Our website may use cookies to improve browsing experience and analyze traffic. You may disable cookies through your browser settings.

Third-Party Services
We may use trusted third-party systems for:

• Online booking
• Digital payments
• Guest feedback
• These providers follow standard data protection policies.

Your Rights
You have the right to:

• Access, update, or request removal of your personal information
• Request clarification on data usage
• For privacy concerns, contact us at:
  Email: vijaygangwal11@gmail.com
  Phone: +918003013088

Policy Updates
We may update this policy when required. The latest version will always be available on our website or at reception.